Car Driver guide
Registration
Before making your first car reservation through ADCRent, you must first register. To register you will need to:
1
Confirm your email email address and phone number
2
Upload your profile photo and provide your residential address;
3
Provide an identity document and a valid driver's license;
4
Provide a photo of your face to verify the authenticity of your documents.
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5
Enter your payment card details.
1
Confirm your email email address and phone number
2
Upload your profile photo and provide your residential address;
3
Provide an identity document and a valid driver's license;
4
Provide a photo of your face to verify the authenticity of your documents.
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5
Enter your payment card details.
Searching for a car
To rent a car from the ADCRent platform, you must:
1. Select the desired pick-up / return location, date and time;
2. Select the desired car. Below you will see the technical features of the car and the rental terms;
3. Check the car pick-up and drop-off location. Your car rental pick-up and drop-off location will take place at the location specified. If the Owner has added other possible pick-up and drop-off locations, you will be able to choose the most convenient pick-up and drop-off location for you from the list provided;
4. Select the desired insurance package. You will be insured against newly committed damage to the car for the entire rental period, according to the terms of the selected insurance;
5. Review and check all the details of the reservation again and if the order meets your wishes - confirm it;
6. Wait for the Car Owner to confirm your reservation. You do not need to do anything extra, the Car Owner will be notified of the new reservation automatically;
In rare cases, the Car Owner may cancel your reservation. In the event of such a situation, please understand, it is probable that some unforeseen circumstances have occurred and the Car Owner is no longer able to rent you a car. By repeating the above points, you can instantly book another car.
Your first reservation has been confirmed. What to do next?
1. We will inform you about the booking confirmation by e-mail. If you do not receive any notification, be sure to check the SPAM directory;
2. Once your reservation is confirmed, you can contact the Car Owner by sending him a message through the car reservation window;
3. Meet with the Car Owner at the pick-up location at the exact start of the rental. Try not to be late.
4. The signing of the contract and the car acceptance procedure must be initiated by the Driver, that is you;
5. After initiating the transfer of the car, tell the Car Owner of the car the PIN code. This PIN code will have to be entered by the Car Owner in his account and the car acceptance procedure will start at that time;
6. After completing all the necessary information, check that it corresponds to the current condition of the vehicle. If so, complete the acceptance procedure. If not - reject the information provided by the Car Owner and indicate to him the mismatching informtation that he will have to re-enter;
7. Congratulations on your confirmation that your rental has started successfully. Your default deposit will be frozen shortly after your payment card is issued;
8. Make sure the status of the car in your account has changed to "issued to driver". This status means you’ve done everything right and you can already start your journey;
Keep in mind that if you have any questions about the car you are driving, you can ask them directly to the Car Owner through your account or calling them directly.
What to do at the end of the rental period?
1. Meet with the Car Owner. The intended place of return of the car is the same as the place of issue, unless you have agreed otherwise with the Car Owner;
2. The return of the car must be initiated by you from your reservation window;
3 Once you have initiated the return of the car, the Car Owner will need to complete the return of the car from his reservation window by clicking on the red button.
4. Allow the Car Owner to inspect the car thoroughly. If the Car Owner finds new violations during the rental period, continue to follow the violation guide;
5. After the Car Owner has inspected the car, you will see the inspection report in your reservation window, read it and, if you agree, confirm it;
6. Congratulations on your confirmation of the odometer data, fuel level and new violations, if any, provided by the Car Owner, the car will be considered successfully returned and the rental will be completed.
Be Responsible - Respect the owners car
Use the rental car as your own, take care of it so that it returns to the Car Owner in the same condition as you took it back.
Car Owners will be able to leave feedback about you and the feedback will be visible to other Car Owners if you make a rental reservation for their car in the future. You will also have the opportunity to leave feedback on the Car Owner.
Keep in mind that Car Owners see your rating in the system before confirming a car reservation and have the right not to confirm your reservation.